What Our Customers Are Saying
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Dewayne Wise
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Super great place to do business with. Everyone was professional, and treated you with respect. They made my purchase easy, and quick. I highly recommend. And I will be doing more business with them.
Coyote Rick -
The experience of buying my Can Am Spyder was easy and the company had what I wanted to purchase. The best part was Claude in service. He went over different things on the bike explaining what I needed to know and more than anything made me feel confident that I could drive a Spyder. This is coming from a person that has never driven anything with gears, always been a rider. I am now the driver of my new Spyder. I have driven ever day since I picked it up. Thank you Claude for the extra time you spent with me when I picked up my Spyder you helped me overcome all my fears.
Terri Hyatt, Moody, AL -
I went to Whites because there are a lot of reviews about the terrible customer service. Upon arrival I was greeted immediately, warm-heartedly and with a smile by two Caucasian gentleman slightly older than myself. They both heard me out. I knew nothing about motorcycles but I did know a budget and I definitely wanted a sports bike. I have no idea how long I was there because I got lost in the magnificent customer experience I got from Doug! He told me about all his experiences with bikes and told me how I should find one. He told me the best place to go for rider training and even taught me some safety tips! He never left my side for follow ups, calls or even buying customers! He treated me like I belonged there. He valued my presence and my experience knowing I wasnt buying a thing! Ive ignored Whites for 20 years because of what people said and wrote online about them. Boy was I wrong! Steve from parrs helped me pick the perfect gloves, jacket and helmet! Both were patient and offered for me to come anytime, even if I dont buy from them! Steve and Doug assured me if they didnt have what I wanted they would help me find it! Even if I dont buy it from them! I love Whites! I will be buying and serving there! Thank you for being the stand out shop out of all the ones Ive visited before and after you!
Anthony Robinson, Rossville, GA -
What a great bunch of guys. I met them at my Nephews funeral and they were all so supportive of my brother and his wife. Ive heard so many nice things about Whites Cycle and Marine from my brother who thinks the world of the dealership and employees. I was very happy to meet them. Thank you for standing by my family during this time. God bless you
Vicki Millholland Hawkins, Rossville, GA -
My wife and I lost our son this week. No way to express my feelings at visitation. While looking around the room I noticed a major part of the staff from White's Cycle & Marine. The thought of them taking time off in the middle of a busy work schedule to pay their respect overwhelm me. Just want to express the fact that not only is this dealership a 5-Star operation and family orientated but also that many times the service goes beyond the showroom doors. Just a humbling experience. Randy Millholland
Randy Millholland, Soddy Daisy, TENNESSEE -
Allen, the salesman was great. Told him what I wanted and he took me directly to it on the showroom floor . Showed me everything about it and answered all my questions. Very knowledgeable about the product. Financing was easy and my new Kawasaki Mule was delivered the next day. Claude and Poppy delivered it. Claude went over everything with me and made sure I understood everything before they left. Could not have a better buying experience. Anyone looking for pontoon, side by side, motorcycle or parts should definitely go to White's Cycle & Marine.
Cynthia Mabe, Charleston, TN -
Heading out west on my Spyder. Fresh tires and front end alignment made a major difference in ride and handling. Asked Claude to give my scooter a physical. He checked major components and topped off fluids. I feel much better now, knowing that what needed to be done was done and everything else inspected. Thanks for the piece of mind. Great staff in service and parts. I do believe that Steve in parts is color blind. His attire of the day has a habit of not matching at times! I recommended White's cycle for all your "me time" needs. Randy
Randy Millholland Millholland Soddy Daisy Tn -
I really appreciate the kind service. And going above and beyond by Chris putting air in my trailer tires. When I noticed they were low on the way out.
Jim Kurtz, Whitwell, TN -
I have been riding and purchacing bikes for 50 years. Bought many different brands and from many dealers. Never have I been treated better then at White's. Can't say enough about the personal service I have received over the years. Sales, parts and service are first rate. Upon my last purchase, I bought several thousand's of dollars in accessories. All of these items were in stock except for one. If you are looking for a home for any recreational sport, I highly suggest allowing White's to assist in those needs. Randy Millholland
Randy Millholland, Soddy Daisy, TN -
Brought my Spyder in for a hood latch problem. The service staff was very helpful. A print out listing upgrades that needed to be addressed was given. Cluade (Spyder Tech) gave me a walk through on the new and upgraded model. Quite possibly he has forced me to upgrade! Great staff, service and parts. Found a home. B.J. Millholland.
BJ , Soddy Daisy, TN -
Am very pleased with my purchase and the service and parts departments. Everyone was very pleasant and seemed to know the products well. Would recommend them to anyone in the search of a new bike, and have on a couple forums I'm on. I bought a 2012 Voyager ABS.
rick , dalton, GA -
Our buying experience of a SeaDoo Spark was overall made to be a very pleasant experience and we feel it was due to the dealership itself. Everyone there was very helpful, knowledgeable and courteous to us. We felt that the deal was very fair, went very smoothly and we would definitely drive the distance again to deal with them again. They were also very knowledgeable and helpful with the accessories that we purchased.
Mike and Lea Ann , Knoxville, TN -
The people at white,s are the best.I have a new can-am spyder thanks to the teem.my wife and I love it. thanks again guy we love our spyder!!!!
Don , Cleveland, TN -
Sales and service are No. 1 and my Suzuki Burgman 400 is No 1++. I've ridden it over5,000 miles in 7 months and it's truly a dream to ride. Plenty of power for the interstate and I'm consistently getting over 60 mpg. Nice combination of economy plus power. Thanks Allen and the rest of your staff.
Roger , Hixson, TN -
Hat's off to the service team managed my Greg McGlocklin Claude Snyder and outstanding service writer Lauren Passwater. I've always received excellent advise from parts department manager Tim Holder and Charlie Grissom. The combination of competitive pricing, quick and trusty service and excellent advise keeps my confidence level high as I travel far and wide. It is a very good dealership.
Maurice , Chattanooga, TN -
A hardy recommendation for outstanding customer service beginning parts manager Tim Holder and Charlie Grissom. I'm always confidant of having the correct service during advance trip planning with service advisor Lauren Passwater and the eagle eyes and knowledge base of service manager Greg McGlocklin and Claude Snyder. This team has kept my Z1400 in tip top shape for the last 25,000 miles. Well done to all.
Maurice , Chattanooga, TN -
I knew what bike I wanted & after surfing the internet I found the same bike in Knoxville & Chattanooga, but White's saved me 1200 dollars over the knoxville dealer,(very same bike) Financing was great.
-Anonymous -
I went into white cycle just to look around at sport bikes. There was no pushy sales man all over me trying to get me to buy what they wanted me to have. They made me a good deal on a cash price i could not turn down.Now i can ride my suzuki 750 with out a payment every month. other places didnt wont to help like they did. Thanks white's cycle & marine i will be back.
james , soddy daisy, TN -
you guys rock
matt , chattanooga, TN -
-Anonymous
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Gregory , Whitwell, TN
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i've proclaimed my self the happiest customer in your history! after wanting a motorcycle for 40yrs, i decided to do it, spent two years working on my wife, and she finally consented. i saw the bike recommended for an entry level bike on the 'today show' and visited your showroom where i worked with the sales team. they were superb in helping a beginner, directing me to the proper financing and parts staff. the young lady that worked with me was excellent in her knowledge of multiple financing plans and strategies, the parts department gentleman was excellent in setting me up with the right equipment, from top to bottom. the excellence of my equipment was even discussed by the instructers in the motorcycle safety class i took. the service department was great in teaching me what they could about the motorcycle that day, especially since i didn't know how to ride one yet; then they delivered it to my house, and even put it in my garage for me! that was 4 months ago, i've been back and told all that worked with me how pleased i am that they all took such good care of me, a newby, and now though still a newby, my teenage dream has come true, and i'm a rider! thanks! to the staff at white's!!!
calvin , chattanooga, TN -
-Anonymous
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Tim Holder that heads up the parts department is a land speed record holder and genius when it comes to high performance parts. His depth of knowledge related to turbo and nitrous as well as engine development is unsurpassed in this area or the entire USA. If you have parts or accessory needs I highly suggest you consult Tim before you make a move. I know I do.
Don , Chattanooga, TN
Sales man Chris was a big help, talked to him about what I was looking for and was able to get it for me in a couple of days....I know he's been there for awhile, have had dealings with you all before on a street bike and was very pleased....will be back to do dealings there again, especially with Chris...thanks...